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Greenville: 252-752-0297 | Morehead City: 252-240-0271 | Rocky Mount: 252-443-9614

Hummingbird Credit & Debtor Certificates

Instructions for Hummingbird Credit Counseling Certificate

  1. Go to www.hummingbird.org
  2. Click on “Bankruptcy Certifications”
  3. Click on “Before Bankruptcy”
  4. Select “North Carolina” and click “submit”
  5. Scroll to the bottom of the screen and click “I Agree”.  On the next page, you can start the Counseling Session or following Step 6 of this instruction sheet.
  6. The Credit Counseling session requires you to type some information about your financial situation into the computer.  To make you more familiar with the information needed, an 8 page worksheet is provided for your review.  You may want to print out and view the 8 page worksheet before starting the program.  You will use this to fill in your information before starting the program.  This is not required but you may find it helpful.
  7. Click either “View the Worksheet” or “Start the Counseling”.
  8. Before you begin the session, you will be given a Session ID number.  Immediately write down this number.  You will need this number to resume your counseling session if it is interrupted.  Session ID #                                 
  9. At the end of the counseling session, you will be given a control number.  Immediately write down this number.  This number will be used by me to obtain the Credit Counseling Certificate.  I must file this certificate with your Bankruptcy Petition.
  10. Return this form to my office when you have completed the course and have obtained the Control number.  After you have given me your control number I will obtain your credit counseling certificate for you.  Ignore the payment information given to you by the website.
  11. If you should have any questions or problems completing this counseling session you may speak directly with Hummingbird Credit Counseling and Education customer service at 1-800-645-4959.  Their office hours are 9:00am – 11:00pm on Monday through Friday and Noon to 6:00pm on Saturday.

Download the Hummingbird Credit Counseling Certificate here.


 Instructions for Hummingbird Debtor Education Certificate

NOTE:  IF YOU ARE FILING WITH YOUR SPOUSE, EACH OF YOU MUST GET A CERTIFICATION SO EACH OF YOU MUST SEPARATELY COMPLETE THE INTERNET PROGRAM AFTER VIEWING THE VIDEO.

  1. Go to www.hummingbird.org
  2. Click on “Bankruptcy Certifications”
  3. Click on “After Bankruptcy”
  4. Select “North Carolina” and click “submit”
  5. The Financial Education Course begins with watching a video.  The video itself is broken down into chapters for your convenience.  While watching the video, you must have a pen and paper ready.  During the video, you will be given a video number and code words.  Be sure you write these words down.  You will later be asked for these code words to verify that you watched the entire video.Video #:
    Code Words:
  6. You will be given a Session ID number.  Immediately write down this number.  You will need this number to resume your counseling session if it is interrupted.           Session ID #:
  7.  After you have watched the entire video, you may review the free workbook.  This is not mandatory, however, if you would like to do this, click “View the Workbook”.  This workbook is designed to help you understand the material covered in the video.
  8. After viewing the video, you will be given a test asking you for the video number and “code words” to prove you watched the video.
  9. After giving the video number and code words, you will be given a 15-question multiple choice test to see what you learned.
  10. After taking the 15-question test, you will be given a brief survey to complete.
  11. At the end of the survey, you will be given a Control number.  Immediately write down this number.  I will need this number in order to obtain the Financial Education Certificate.  I must file this certificate before the debts are discharged.
  12. Return this form to my office when you have completed the course and have obtained the Control number.  After you have given me your control number I will obtain your financial education certificate for you.
  13. If you should have any questions or problems completing this counseling session you may speak directly with Hummingbird Credit Counseling and Education customer service at 1-800-645-4959.  Their office hours are 9:00am – 11:00pm on Monday through Friday and Noon to 6:00pm on Saturday.

Download the Hummingbird Debtor Education Certificate here.

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